EBNER's Customer Services Department has set itself the goal of knowing customer needs in advance and offering customers appropriate solutions -- anywhere in the world.
There are clear steps toward attaining this goal. First, the Customer Service Department would like to care for a customer's facility throughout its entire service life, whether or not EBNER was the original supplier. Second, we see it as an obligation to proactively respond to customer needs. We would like to recognize problems with a facility long before they have an influence on a customer's production.
Under the umbrella of "Customer Services", the know-how and experience of EBNER employees is organized into three core areas.
In Spare Part Sales, a customer can profit from the efficient, cost-effective, and rapid delivery of every type of spare part.
The area of Technical On-site Service offers a range of services ensuring problem-free operation of a facility over a longer period of time.
Finally, Upgrade & Rebuild provides customers with modifications and technical innovations to existing facilities, ensuring that they operate at the highest technical standard.
Customers may also take advantage of EBNER's global presence. The right staff to manage a customer's project can be found not only at our headquarters in Austria, but also at our offices in the USA, China or India. EBNER offers unique solutions that reflect both the current needs of a facility and state-of-the-art technology. It is this individuality that provides each customer with the highest value, ensuring safe operation of a facility.
4060 Leonding / Austria
Mon-Thu 7:00 AM - 4:30 PM:
Friday 7:00 AM - 1:00 PM
(+43) 732/68 68 8200
(+43) 732/68 68
Fax: (+43) 732/68 68-68299
224 Quadral Drive
Wadsworth / Ohio 44281 | USA
Mon-Thu 7:00 AM - 4:00 PM
emergency pager service
Fax: (+1) 330/335-1605