EBNER | Customer Services

CUSTOMER SERVICES.

Global Service. Unmatched Expertise.

The EBNER global service network provides expert support for all heat treatment plant challenges, leveraging our extensive experience and innovative analysis methods.

We offer a comprehensive portfolio of solutions to support customers throughout the entire lifecycle of their equipment. Combining engineering expertise, digital capabilities, and global service coordination, it focuses on maximizing performance, reliability, and efficiency while reducing downtime and operating costs. From modernization and spare parts supply to advanced process optimization, technical support, and tailored solutions, this service concept provides an integrated, end-to-end approach to ensure sustainable and future-ready operations across all customer sites.

CUSTOMER SERVICES NEWS.

24/5 SERVICE HOTLINE. AROUND THE GLOBE. CLOSE TO YOU.

Our extended 24/5 service hotline is now available around the clock from Monday to Friday, ensuring fast and reliable support whenever you need assistance.

As your first point of contact for all technical questions related to heat treatment systems and industrial furnace equipment, our service team provides fast and reliable assistance. This dedicated hotline is available to our entire customer base and is designed to deliver immediate responses, minimize downtime, and streamline your service experience. Your operations deserve reliable support – and we are here for you 24 hours a day, five days a week.

CONTACT US.

Across the globe, we can offer you on-site support, maintenance and spare part sales. Simply contact our Customer Services department.

To ensure that the availability and cost effectiveness of your EBNER facility remain as high as possible, we recommend having your facility inspected and maintained at regular intervals. Contact us now to schedule a time to consult our experts.